Fitbit has a number of devices to help you stay active, including the Charge HR. It has a heart rate monitor and shows call notifications on the display when paired with your phone.

It also logs exercise and gives you a summary of your workouts via the app. The only features it lacks are multisport tracking and text notifications.

1. Open the Fitbit App

If you’ve recently purchased a new Fitbit tracker or smartwatch, it’s important to get it set up properly so that it syncs with your smartphone correctly. To do this, you’ll need to have a compatible phone with the latest version of the Fitbit app and turn Bluetooth on. You’ll also want to make sure that other Fitbit devices are out of range and that the battery is fully charged.

The first step is to open the Fitbit app on your mobile device and create an account if you don’t already have one. To do this, tap the app icon, enter your email address and create a password. Then, read and agree to the privacy policy and terms of service. Once you’ve done this, you’re ready to start using your new device!

After creating an account, the next step is to open the app and connect your device. To do this, tap the icon on your phone’s home screen to launch the app and select “Connect a Device”. From here, follow the on-screen instructions to connect your Fitbit device to your mobile phone. Once your device is connected, you’ll be able to see caller ID on your phone, get text notifications from your Fitbit Charge HR, and more!

If you’re having trouble connecting your device, try restarting your phone and the app. This can often fix small software glitches that are preventing your device from syncing correctly. If this doesn’t work, you may need to factory reset your device. To do this, press and hold the button on your device for about 10-12 seconds. Once the screen turns on, let go of the button.

If you’re still having trouble, you can try turning off and on your Bluetooth connection. This can sometimes fix issues with syncing between your mobile phone and your Fitbit device. To do this, go to Settings on your mobile device and tap Bluetooth. Then, turn off the Bluetooth switch and wait a few seconds before turning it back on.

2. Go to Settings

Whether you are at home or at work, you want to be able to receive important call notifications. But sometimes, you cannot hear your phone ring, especially in a noisy environment. Moreover, when you are at work, your mobile phone might be on silent mode to avoid interrupting your workflow or your coworkers’ concentration. Luckily, the Fitbit Charge HR can provide you with these call notifications through its Caller ID feature.

To enable this feature, you need to connect your phone and your tracker through Bluetooth. Once you have done this, you can see the caller’s name scrolling on your tracker’s screen and gently but noticeably vibrating on your wrist. The best part is that you can decide whether to answer the call or not. Before you do this, however, you need to ensure that your phone is compatible with the Charge HR’s Caller ID functionality. You can check this by visiting the provided link and checking if your phone is listed.

You also need to make sure that Do Not Disturb mode is turned off on your tracker. Several users online have highlighted an issue where colored lines run vertically across their tracker’s display. This is likely a hardware fault and should be reported to Fitbit immediately.

Lastly, you need to make sure that your tracker’s time zone settings are updated. This is a crucial step because if your tracker’s time zone isn’t set correctly, it may not sync properly with your mobile device. This could result in inaccurate data and loss of valuable information.

Thankfully, this is an easy fix by going to your device’s settings and enabling “Sync Time.” Once you have done this, you can use your tracker normally. You can even customize the app’s settings by adding your favorite color scheme and creating customized alerts. You can do this by visiting the app’s settings on your smartphone and following the prompts. This will save you a lot of time and effort in the long run. Plus, it will also give you a personalized experience and keep you motivated to continue working hard.

3. Turn on Call Notifications

Most Fitbit models feature a vibrating call notification that lets you know when someone calls or text messages you. When paired with your phone, your device will show the caller’s name and give you the option to answer or decline the call. This is a great way to get important notifications without having to look at your phone, especially if you’re in the middle of something or just want a quick glance to see if the message is urgent.

The caller ID feature works by using your phone’s built-in Bluetooth capabilities. When you receive a call on your iPhone, your tracker will alert you by showing the caller’s name on the screen and gently but noticeably vibrating on your wrist. If you don’t feel like answering the call, you can also respond to a message with one of the preprogrammed quick replies or select an emoji from your device’s collection.

To turn on Call Notifications, make sure that your phone is paired with your Fitbit and that Bluetooth is turned on. Then, go to the Settings menu on your phone and ensure that “Notifications” are enabled for your device. Finally, ensure that your device is within 30 feet of your phone and that the notifications are set to appear on both your smartphone and your tracker.

Another thing to check is that your notifications are not set to “Do Not Disturb.” This mode blocks all notifications from appearing on your phone and your Fitbit. To turn this mode off, swipe down from the clock face on your tracker to access the quick settings and disable notifications.

Finally, if your notifications still aren’t working, it may be an issue with the connection between your tracker and your mobile phone. It is common for Bluetooth signals to drop or disconnect, which can prevent your Fitbit from receiving notifications. To resolve this, try restarting both your tracker and your phone and ensuring that the notifications setting is turned on for both.

You can find this setting on your tracker by pressing and holding the button on the clock screen (Ace 2, Charge 2 and Charge 3 series), swiping to the quick settings from the clock display on the Ionic and Versa series, or tapping on the top right of the touch-display on the Sense range. You can also access this setting by opening the Fitbit App and selecting a device.

4. Turn on Bluetooth

There are a few reasons why your Fitbit may not be receiving call notifications. First, make sure your tracker is fully charged and Bluetooth is enabled. You can do this by pressing and holding the button on your device for 10-12 seconds until an LED light flashes. Once the device is ready to pair, you can start the process of syncing your phone with your tracker by going into the Bluetooth settings on your phone. This can be found in the Settings app on iOS devices and in the Bluetooth menu on Android phones.

The next thing to check is that your device is within range of the tracker. You can do this by going into your phone’s Bluetooth settings and selecting “Fitbit Charge HR” from the list of available devices. Once you have selected your device, the tracker will automatically begin syncing with your phone and should start receiving call notifications. If this doesn’t work, try restarting your device and checking the phone’s Bluetooth again.

Another potential problem is that your mobile device may be blocking calls from certain numbers. This is a common issue with many Android devices and can be fixed by opening the Notifications menu in your mobile device’s settings and ensuring that all apps are listed in the order you want them to appear. If your device still isn’t getting call notifications, you can also try force-quitting the Fitbit App on your phone. This can be done by tapping on the three vertical lines at the bottom right of your screen, finding the Fitbit app and swiping it up to close it.

The last problem that may cause your phone to not receive call notifications is that you might have the tracker set to silent. You can fix this by changing the notification setting in your mobile device’s settings to “On.” If this doesn’t work, you can always try the reset method above. This should get your device back to a working condition and allow it to receive calls from any number. In any case, be sure to keep your tracker charged and the batteries in your phone up to date to prevent further issues.


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